Privacy Policy

At VendorPride.com, your privacy is important to us. This Privacy Policy details how we collect, use, disclose, and protect your Personal Information when you visit or make a purchase from our Site.

Information We Collect:

We collect Device Information to ensure the Site loads correctly and to analyze usage for performance improvement. This information is automatically collected through cookies, log files, tags, and pixels. The details collected include your browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and site interactions.

Order Information:

We collect Order Information to process orders, handle payments, manage shipping, issue confirmations/invoices, and prevent fraud. This information is provided directly by you and includes your name, billing/shipping address, payment details, email, and phone number.

Customer Support Information:

We collect information to provide effective customer support. This information is also provided directly by you.

Sharing Your Information:

We may share your Personal Information with trusted service providers, such as Shopify, for business purposes. For more details on how Shopify handles your data, please refer to their Privacy Policy.

Behavioral Advertising:

We use your information for targeted ads and marketing purposes, including Google Analytics to understand how customers interact with our Site. We may share information about your site interactions with our advertising partners via cookies and with Shopify Audiences to target potential customers.

To opt out of targeted ads, you can visit the following: Facebook, Google, Bing.

Using Your Information:

We use your data to offer products and services, process payments, ship orders, and keep you informed about your orders.

Legal Basis:

For EEA residents, we process your data based on the following legal bases: consent, contract performance, legal obligations, vital interests, public interest, and legitimate interests.

Retention:

We will retain your Personal Information unless you request its erasure.

Automated Decision-Making:

We use limited automated decision-making through Shopify to prevent fraud. This includes the temporary blacklisting of IP addresses and credit cards associated with suspicious activity.

Selling Your Information:

We do not sell your Personal Information.

GDPR Compliance:

EEA residents have the right to access, correct, update, or erase their data. For details on data transfers, refer to Shopify's GDPR White paper.

CCPA Compliance:

Please contact us for more details or to designate an authorized agent.

Cookies:

We use cookies to enhance your browsing experience and provide personalized services. You can manage your cookie preferences through your browser settings or visit All About Cookies for more information.

Do Not Track:

Currently, we do not respond to "Do Not Track" signals due to the lack of industry consensus.

Policy Updates:

We may update this Privacy Policy from time to time. Please review it regularly for any changes.

Complaints:

If you are not satisfied with our response to a privacy complaint, you may contact your local data protection authority or the Information Commissioner’s Office (ICO).

Contact Us:

If you have questions about our privacy practices or need to file a complaint, please contact us at [email protected]